Post by mdarafathossainseo on Feb 2, 2024 23:17:55 GMT -5
WhatsApp to add customer accounts to privatize the traffic. The second step is to operate in depth and stick to customers. Draining traffic is a means, not an end. Only by making customers sticky can the value of the private domain be truly unleashed. Based on the traffic accumulation in the first step, brands can face consumers directly and gain in-depth insights into their needs in order to implement more personalized marketing and services, thereby promoting sales conversion. To repurchase and actively recommend. A good shopping experience is the basis for repurchase. On top of this, membership systems or reward mechanisms can be used to further revitalize the private domain, guide customers to repurchase and share, and create an effective cycle of private domain traffic. . Talk about the living water in the private domain.
From the above ideas, it is not difficult to find that private domain operations are always people-oriented, and communication will become the link between brands and consumers, bringing them closer Telegram Number Data to each other. Through effective conversational marketing, brands have an excellent opportunity to stick customers no matter what stage of private domain operations they are in. From traffic to conversion In most cases, consumers do not make impulse purchases from intention to order. From the user's perspective, when browsing independent websites, people hope to easily find the content they need and receive care and guidance. Therefore, in the pre-sales link, the key to effective communication lies in guidance and timely resolution.
A Forrester study found that of shoppers are more likely to choose brands that offer easy real-time communication such as chat. In order to improve communication efficiency, it is a good choice to use intelligent customer service as an assistant to manual customer service. The same report pointed out that most consumers believe that smart customer service not only responds quickly but can also solve most problems. Therefore, of consumers who have experienced this service said they would purchase it again. It can be seen that helping customers solve problems in a timely manner plays an important role in improving user experience and promoting retention and repurchase. From conversion to repurchase From first purchase to repurchase, it often takes longer to make a decision.b